privacy policy - uplift planning & property ltd

Effective Date: 1 June 2026

Uplift Planning & Property Ltd is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and store information when you use our website or purchase our services.

We may collect the following information:

Personal Information

• name
• email address
• phone number (if provided)
• company details (if provided)

Site Information

• site addresses
• boundary plans
• title plans
• uploaded documents or images
• planning-related information supplied by clients

Technical Information

We may collect website usage data such as:

• browser type
• IP address
• pages visited
• cookies and analytics information

We use your information to:

• deliver the Rapid Site Appraisal service;
• communicate regarding your order;
• process payments;
• provide customer support;
• improve our website and services;
• comply with legal obligations.

We will not sell your personal information to third parties.

Payments are securely processed through a third-party payment provider - Stripe. Stripe will charge a processing fee in addition to the appraisal cost. The processing fee is fully retained by Stripe.

We do not store or have access to full payment card details.

Information submitted through online forms (including uploaded files) may be processed through secure third-party providers such as Cognito Forms.

We take reasonable steps to ensure your data is handled securely.

We retain information only for as long as reasonably necessary to:

• provide services;
• maintain records;
• comply with legal obligations;
• manage disputes or complaints.

Uplift Planning & Property Ltd is registered with the Information Commissioner's Office (ICO Registration Number C1879789) and is committed to handling personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our website may use cookies to improve functionality and analyse website performance.

You may disable cookies through your browser settings.

Under UK GDPR, you may have the right to:

• request access to your data;
• request correction of inaccurate data;
• request deletion of personal data;
• object to certain processing;
• withdraw consent where applicable.

To make a request, please contact:

info@upliftplanning.co.uk

We use trusted third-party providers including:

• Stripe (payments)
• Cognito Forms (forms and uploads)
• website analytics providers

These providers maintain their own privacy policies.

We may update this Privacy Policy from time to time.

Any changes will be published on this page.

For any privacy-related enquiries, please contact:

info@upliftplanning.co.uk